APPLICABILITY
This Privacy Policy describes how TMX Alpha US, LLC (“AlphaX US”) treats the personal information of individuals who interact with us. It applies to the practices on the sites, apps and platforms where it appears, as well as to personal information collected in any forum if you have signed a Participant Agreement with AlphaX US. This policy does not apply in other situations. This Privacy Policy does not include a relationship with us as an employee.
NOTICE AT COLLECTION
Information We Collect
What information we collect depends on your relationship with us. It also depends on how we interact with you. We may collect the information listed below.
California law requires that we tell you if we share information for cross-contextual behavioral advertising. We do not do this.
- Contact information. We may collect names. We may also collect phone numbers and email addresses.
- Location information. We may collect your address, including city, state and zip code. From your IP address, we may infer your general location.
- Information you submit. We collect the content of your communications both online or in person. We collect information that you provide in our forums or communications. We collect information when you contact us via email or phone. We may collect information from customer service calls.
- Site and device information. We collect log and session data when you visit our sites. We collect browser and operating system information. We collect your IP address. We also collect device identifiers. We may collect what site you came from or what site you visit when you leave us.
Business Purposes for Information Use
We use information as disclosed and described here.
- Communicating with you. We use information to answer questions and respond to feedback. This includes questions about our products and services. We may send you technical notices or security alerts.
- Providing services; Improving products and platforms. We use your information to perform services or maintain accounts. We also use your information to improve our sites. We use your information to improve our products and services or your experience. This may include customizing your experience with us.
- Protecting our company and constituents. We use information to protect our company and customers. We also use information to identify fraud and secure our systems. This includes to detect fraud on our IT systems and to protect our IT assets. We will also use information to comply with the law. This includes responding to law enforcement or regulatory requests.
- We use all categories of information for other purposes as permitted by law or as we may notify you.
Sensitive Information
We do not use or disclose sensitive information, as that term is defined by California law, for inferring characteristics or for reasons other than those permitted by law.
How Long We Keep Information
We keep information for as long as necessary or relevant. We also keep information as permitted or required by law.
More Information
For more information about our privacy practices, read below for the rest of our Privacy Policy.
HOW WE COLLECT INFORMATION
We collect information directly from you. We collect personal information when you provide your contact details to us. We collect information when you ask about our services. In some cases we may also collect information from you when we ask you to verify the accuracy of your information.
SECURITY MEASURES
We use reasonable security measures as required by law. The Internet is not 100% secure. We cannot promise that your use of our sites or apps will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
INFORMATION STORAGE
Information we collect may be stored in the United States or other countries. If you live outside of the United States and choose to use our platforms or interact or otherwise develop a relationship with us, you understand that it is at your own risk. You also understand that your information may be sent to the United States. The United States may not afford the same level of protection as laws in your own country. We may store your data in other countries. As permitted by law we may transfer your information to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.
WHEN WE DISCLOSE INFORMATION
Below are times when we may disclose your information. We have also indicated the categories of entities to whom we may disclose information.
- We disclose information to our affiliates and subsidiaries. We disclose all categories of information as necessary to manage daily operations and pursue our business interests. This includes for the operation of our websites. The entities we may disclose to include all entities within the TMX Group family of companies (TSX Inc. and its affiliates). It also includes future related companies.
- We disclose information to vendors and service providers who perform services on our behalf. We may disclose all categories of information with trusted service providers. This may include companies who process personal information to perform services for you. This may also include vendors who help us send email and other communications. We may also disclose information to fraud prevention services, bill collectors and professional advisors.
- We disclose information to comply with the law or to protect ourselves. We will disclose all categories of information to respond to a court order or subpoena. We will also disclose in response to a government agency or investigatory body request. This includes to meet national security or law enforcement requirements. We may also disclose this information to investigate potential fraud or to enforce our policies and terms. We may make these disclosures where we have a good faith belief that we are required to make a disclosure.
- We will transfer information with successors to all or part of our business. If all or part of our business is sold, we may transfer all categories of information as part of that transaction. If there is a merger or acquisition, we will do this as well.
- We may disclose information for other reasons we may describe to you. We will also disclose information as otherwise permitted by law.
Additional information for residents of certain jurisdictions: California and other applicable states require that we tell you if we sell personal information to a third party for monetary or other valuable consideration. We do not do this. We also do not sell personal information of minors under the age of 16 for monetary or other valuable consideration.
YOUR RIGHTS AND CHOICES
Marketing Choices
We may send you marketing materials as permitted by law. You may opt out of receiving marketing emails you receive from us. To do so follow the instructions in the message you receive. You will still receive our transactional communications.
Specific Rights in Certain Jurisdictions
If you are a consumer who lives in certain jurisdictions, you may have additional rights. These rights may include:
- Access: to find out the categories of information we hold about you. For those in California, to also find out the sources of collection and disclosure and the business purpose for collection.
- Portability: to ask us to provide you with a copy of your information.
- Correction: to ask us to make changes to your information.
- Deletion: to ask us to delete your information.
- Non-retaliation: to not to be discriminated against for exercising a privacy right.
Those rights depend on our relationship. The rights are subject to certain limitations and are not absolute. This might include if a legal exception applies. If that is the case, we will not be able to process your request. We will let you know when or if a right does not apply to you. If you disagree with our decision, you can contact us as described at the end of this Policy. We will not discriminate against you because you exercised your rights.
Nevada residents. You may opt out of the future sale of your information to a third party so that they may license or sell that information. To do this, email us at the contact information listed at the end of this Policy.
How it Works
You can exercise your rights by contacting us at AlphaXUS@tmx.com. When you submit your request, we use information you provide to verify your request. We do this by matching the information you provide with information we already have about you. For example, you may need to provide information about your recent interactions. Some requests, including a request for specific pieces of personal information, may require a signed declaration under penalty of perjury from you that you are who you say you are.
Third Party Agents
If you are submitting a request on someone else’s behalf, we may ask for additional verification.
INFORMATION COLLECTION FROM CHILDREN
Our sites and apps are meant for adults. We do not knowingly collect personal information from children. If you are a parent or legal guardian and think your child has given us information without your permission, you can email us and request that your child’s information be corrected or deleted. You can also write to us at the address listed at the end of this Policy. Please mark your inquiries "COPPA Information Request." Parents, you can learn more about how to protect children's privacy on-line here.
THIRD-PARTY SITES AND LINKS
Our platforms may have links to third party sites or apps. If you click on a third-party link, you will be taken to platforms we do not control. This Privacy Policy does not apply to the privacy practices of those platforms. Read the other companies’ privacy policies carefully. We cannot be and are not responsible for these third parties.
UPDATES
We may change our privacy policies from time-to-time. We will post an updated copy on our website, so please check our website periodically for updates.
CONTACT US
If you have questions about this Privacy Policy, you can contact us in one of the following ways:
Send an email to: AlphaXUS@tmx.com
You can also write to us at:
225 Liberty Street
23rd Floor, Suite 2310
New York, New York
10281